Webchat
Ready
Add a chat box to your website and handle every visitor conversation in the shared inbox. No third-party approval is needed.
Integrations
Connect the channels your customers already use.
Every channel has different rules and approval steps. Here you can see what is ready today and what is still waiting for approval.
Status matrix
Ready
Connect a mailbox securely, keep email threads together, and reply with attachments from the shared inbox.
Facebook Messenger
Tested successfully
Page selection, incoming messages, attachments, and replies have been tested with a demo Page. Connecting customer Pages still requires Meta approval.
Instagram Direct
Waiting for Meta approval
For Professional accounts only. Connecting customer accounts will become available after Meta completes its business and access reviews.
Zalo Official Account
Waiting for Zalo OA approval
The Zalo OA connection is being completed and will open after the required OA permissions are approved.
TikTok Business Messaging
Waiting for TikTok approval
The integration is prepared, but the connect button stays hidden until TikTok grants messaging access.
WhatsApp Business
Ready after setup
Messages, media, approved templates, and delivery updates are supported. The connection will open once the required Meta business assets are ready.
Connection principles
Connection details are encrypted, sign-in requests cannot be reused, and incoming data is checked before it is accepted.
- STEP 1
Authorize
An Owner or Workspace Manager signs in directly with the provider.
- STEP 2
Select an asset
Choose an eligible Page, OA, or Professional account.
- STEP 3
Check the connection
Messee confirms that the account can receive and send messages.
- STEP 4
Start helping customers
Your team only sees actions that the connected channel allows.