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Pilot program now open

One inbox.
One team caring for every customer.

Messee brings conversations together, makes ownership clear, and tracks SLAs so growing channel volume never leaves a customer behind.

No card required · Your business data stays separate

Messee Inbox showing conversations, timeline, and customer profile

RealtimeNew conversations appear as they arrive

RBACClear access for every team member

SLAOverdue response and resolution alerts

From chaos to clarity

One continuous workflow

Everyone knows who is handling each conversation and what needs to happen next—no more passing screenshots around.

Three customer care teammates working together on conversations in a bright shared workspace
  1. 01

    Receive

    Conversations from connected channels enter one shared queue.

  2. 02

    Assign

    Rules and teams route each conversation to the right person.

  3. 03

    Reply

    Teammates work together with tags, private notes, saved replies, and protection against duplicate responses.

  4. 04

    Track SLAs

    Deadlines, breach alerts, and resolution status stay visible.

  5. 05

    Measure

    Reports show where customers are waiting and where the team needs help.

Omnichannel customer profile

More than a message list.

Messee keeps contact details, conversation history, tags, and notes together. If the same customer appears twice, authorized teammates can review and merge the profiles.

  • ✓ Search by name, email, or phone number
  • ✓ Internal notes and @mentions
  • ✓ Team- and channel-based access
Explore features
Messee CRM showing customer list and profile

Connected channels

See exactly which channels are ready.

Messee only lets you connect a channel when the required access is available. If something goes wrong, the reason is shown clearly.

View integration matrix →
Conversation streams coming into one shared inbox and flowing to the right teammates

Webchat

Ready

Facebook Messenger

Verified with a test Page

Instagram Direct

Waiting for Meta access

Zalo OA & TikTok

Access application in progress

✓

Access is checked on every request

People only see the businesses and channels they are allowed to work with.

✓

Encrypted tokens

Connection credentials are encrypted and never shown again after setup.

✓

A recovery plan for every release

Every production release includes backups, checks, and a tested way to roll back.

Transparent stage-based pricing

Join the Messee pilot

Messee does not charge automatically yet. Pilot teams review needs, usage limits, and support terms before activation.

PILOT

0₫ during the pilot

We agree on usage limits with you before the pilot starts.

Start a conversation

We will publish paid plans once online billing is ready. Until then, no charges happen automatically.

Frequently asked questions

Is Messee a chatbot that replies automatically?

No. Messee is currently an inbox and collaboration tool for people. Users actively send every customer-facing reply.

Can data from different businesses be mixed?

No. Each business has its own private space, and every team member only sees the channels they are allowed to use.

Which channels can I use now?

Webchat is ready now. Facebook Messenger has been tested with a demo Page. Instagram, Zalo, and TikTok will become available as their reviews are approved.

Does Messee store social network passwords?

No. You sign in on the channel's own website. Messee only receives the permission needed to connect, stores it in encrypted form, and never shows it again.

Want to see Messee with your team's workflow?

We will discuss your channels, team size, and current bottlenecks.

Book a demo
Messee — Omnichannel customer care inbox