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Security

How Messee protects your data.

Security checks are built into every request, sensitive information is kept out of logs, and every release has a tested recovery plan.

Access control

Businesses stay separate

Every request is tied to the business space selected in the signed-in session.

Clear roles

Owners, Managers, support staff, and read-only members each have clearly defined access. Messee system administrators are managed separately.

Channel access

Team members can be limited to specific channels, and the same rule applies throughout the inbox, customer profiles, and notifications.

Credentials, files, and sessions

Connection details

Connection details are encrypted, kept out of logs, and never shown again. You can check, reconnect, or disconnect a channel at any time.

File uploads

Messee checks the real file type and size, gives every upload a random name, and only makes a file available after it is attached to a message.

Accounts

You can change your password, enable two-step verification, review signed-in devices, and sign out any device you no longer recognize.

Production operations

Webhooks

Messee verifies that incoming data really came from the connected platform and safely ignores duplicates.

Releases

Each release is checked before activation and can be rolled back if the website or API does not start cleanly.

Recovery

We back up data before important changes and regularly test recovery without touching the live service.

Need to report a security issue? Do not send tokens or customer data through a form. Contact hotro@messee.vn.